Questions & Answers

• How many months in advance do I need to reserve your services for my wedding date? Generally, we ask that you reserve our services 6-8 months in advance. We are a small business and want to give personal attention to clients. It's hard to provide that level of service unless we have the appropriate advanced scheduling..

• What is included in your basic wedding packages? We don't offer wedding packages. We work with our clients to determine what their needs are and what their budget is and craft a package that suites their needs..

• What is your customer satisfication cancellation policy? We do everything possible to make our clients comfortable and confident that we will perform exactly what they want, based on a mutually developed Statement of Work..

• What is your event cancellation policy? If, for any reason, the client must cancel for a specific day, we will work with the client to accomodate their rescheduled date at no additional charge. If the client cancels completely, then our fee is only equal to any deposits taken prior to the cancellation.

• What are your standard payment terms? How much is the deposit? Our payment terms are 50% upon signed agreement and 50% two weeks prior to the event, provided that we have a signed Statement of Work from the client..

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