Questions & Answers

• What are your standard payment terms? How much is the deposit? Terms are 50% retainer and reminder due 14 days prior to the event..

• Who exactly will be taking pictures at my wedding? Do you use subcontractors? We NEVER use subcontractors. The chemistry between the client and the photographers is of utmost importance. We match the right "fit" in our photographers to each client. In most instances, the photographer which the client initially meets with will be one of the photographers who shoot the event. He (or she) would know the most about the client and will take on the responsibility of finding the correct fit for the other camera personnel. .

• How many months in advance do I need to reserve your services for my wedding date? Our company currently has bookings into 2012. We recommend contacting us as soon as any possibility of an event date is discussed. To have a date that is within the upcoming year open, is extremely difficult sometimes..

• What is your customer satisfication cancellation policy? We do not have a cancellation policy. In today's world of scam artists and "sue happy" people, we eliminate any issues with this with a VERY strict contract that clearly states that all payments and/or deposits are NON-REFUNDABLE. (NO EXCEPTIONS) This policy holds not only our clients feet to the fire as well as our own. In over twenty four years. Our 24 year record speaks for itself as to how we do business and treat our clients..

• What is included in your basic wedding packages? Full coverage of the Rehearsal, Rehearsal Dinner, Wedding and Reception with no time limits. This also includes 4- 5 x 7, 4- 8 x 10 prints, 1 Standard Wedding Album. This also includes a minimum of 300 Master 4 x 6 prints which is (one ea.) of all images shot which are also on-line for viewing and purchase..

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