Questions & Answers

• What is your customer satisfication cancellation policy? If the customer is not satisfied with the food and service, The Covenant Catering Service will remove the food from the site and refund the total amount of the event excluding the deposit..

• What are your standard payment terms? Terms are set according to the clients budget. Payment plans are available up until the day of the event at which time the balance is due..

• What makes you different from other local catering companies? Why should someone hire you? The Covenant Catering Services gives all the power to the client. The client has the ability to customize the menu according to thier budget (creating their own package). The Covenant Catering Service has an Event Coordinator who can pull together the entire event if needed..

• Do you carry liability insurance? Yes..

• What is your event cancellation policy? The client must contact the caterer 2 weeks before the event day for cancellations..

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