Questions & Answers

• How many months in advance do I need to reserve your services for my wedding date? I have made bookings as much as two years in advance, and as little as three weeks in advance. If you have a popular date (who knows what that may be?), booking early is wise..

• What are your standard payment terms? A 25% non-refundable retainer is required along with the signed contract, in order to hold your date(s). The remainder is due at the first event to be covered..

• What is your customer satisfication cancellation policy? It's the customer's video, so I will try to give them something which pleases them. The only caveat is that a video is an artistic interpretation, so please understand that decisions on style cannot be changed significantly..

• What is your event cancellation policy? Cancellation on your part prior to the event will result in forfeiture of the non-refundable retainer. Cancellation due to problems on my part (serious medical or other unforseen catastrophe) results in full refund of all monies paid, less a mutually agreed upon amount for any services already rendered. .

• Will you attend the rehearsal? the rehearsal dinner? I try to get to all rehearsals, even if I am familiar with a location. However, I only go to the rehearsal dinner if coverage has been selected as an option..

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