Frequently Asked Questions

Please follow these instructions below to edit your custom profile. Please add a logo, addtional content, at least 10 images to your photo gallery, your social media profile and a video if available. Please also update your MATCHING filters and service area, to target couples in your area.

Question: How do I edit the text on my listing?

Answer: Login to your user control panel. On the left navigation, click My Listing. This section allows you to change and update your advertising information, such as url, short teaser text, and storefront brochure body text with an easy to use WYSIWYG editor. Simply make your changes and click Update Listing. In this section, you can add as much text as you like.

Question: How do I add my logo/image to my advertising?

Answer: Login to your user control panel. On the left navigation, click My Logos. This section allows you to upload a logo that will appear on the category page. Click Update Small Logo. This will navigate to your hard drive. Find your desired image and double click.

Question: How do I add images to my photo gallery?

Answer: Login to your user control panel. On the left navigation, click My Photo Gallery. This section allows you to upload images to the photo gallery found in your store front brochure. Click Upload Photo to Gallery. This will navigate to your hard drive. Double click the desired image and repeat the process to upload all desired images.

Question: How do I embed a video/virtual tour into my brochure?

Answer: Login to your user control panel. On the left navigation, click My Video. This section allows you to add an embed code to the source of your video (i.e.. YouTube.) Locate your video embed code, paste it in the integration field provided and click Embed Video.

Question: How do I edit my matching filters?

Answer: Login to your user control panel. On the left navigation, click My Match Settings. This section allows you to change and update your matching filters. In the center of the page next to your category under Filter Status, click the Filters link. Once you are on the filters page, you can narrow down your targeted users by event type, number of guests, type of service, budget and hiring status.

Question: How do I add my social network accounts?

Answer: Login to your user control panel. On the left navigation, click My Social Network. Do you have a Facebook or Twitter account? This section allows you to add your social network account to your store front profile. Simply type the path that leads to your social media profile and click Update Integration. For Example: Facebook.com/Myname.

Question: How do I update my resume and headshot?

Answer: Login to your user control panel. On the left navigation, click My Resume. This section allows you to enter information such as education, awards, certifications, specialties and more. Fill out the information in the fields provided and click Update Resume. You can also add an image of yourself by clicking My Headshot. Click Upload Small Head Shot. This will navigate to your hard drive, then double click the desired image.

Question: Why did I get a lead alert? How does the leads program work?

Answer: You signed up for a listing on AllWedding.com. With that listing, you have the option to pursue leads from our visitors. Our users fill out our various wedding planning questionnaire forms requesting vendor price quotes. We then match the potential client and the wedding vendor according to cost, location, preferences and more.

You can add as little as $30.00 into your leads account by logging in and clicking the Set Up Leads Budget link. These are the funds that you will use to purchase leads from prospective clients. Each time you purchase a lead, that amount will be subtracted from the funds in your leads account.

For Example:
Add $30.00 into your leads account. Then purchase 3 leads at our minimum fee of $3.00 each. You will then have $21.00 remaining in your leads account that will carry over to the following month. To add funds to your account, please login and click Setup Leads Budget in the upper center and then click Purchase next to the desired lead.

Question: How do I view my leads?

Answer: Please login to your account. Once you are logged in, click the My Leads link on the left. This section will show a breakdown of all leads that you received in the last 365 days. You may also use the drop down menu to view leads that you received from the last 24 hours through the past year. You can view all lead information by clicking the prospective clients name. You can also delete any leads that you are no longer wish to consider.

Question: I received a lead that was below the fee for my services. What should I do?

Answer: Please login to your account. Once you are logged in, click the My Match Settings link on the left. Next, click the Filters link next to your category under the Restrictions heading. You can filter out any options that do not fit your business model or fee. Once you establish the necessary criteria, click Update Filters.

Question: How do I request a lead credit?

Answer: You may request a credit by submitting a ticket at our help desk. Type the words Lead Credit in the subject line. Please provide the QID # that you will find next to the lead in your user control panel. Within the body of the ticket, type the email address associated with the account and describe the reason you are requesting credit.

Question: How much do the leads cost?

Answer: Lead costs vary starting from as little as $3.00, depending upon category. Please login to your account. Once you are logged in, click the My Match Setttings link on the left. You will find the minimum lead price next to your category under the heading Your Price.

Question: How do I update my service area?

Answer: Please login to your account. Once you are logged in, click the link for My Service Area on the left. On this page, click on the state that you service. Next, select any county/counties that is within your travel distance. Click Update Service Area.

Question: How do I pause my leads when I am out of town?

Answer: Please login to your account. Once you are logged in, click the My Match Settings link on the left. This section allows you to set your lead flow settings. At the top of this page, you will see a traffic light. Click Update Status on the drop down menu. Click on the option that reads I want to stop getting matched to users seeking my services. Use the drop down menu and set your traffic light on Green Status. This will restart your lead flow. Please note that you will still be charged for the leads you purchased prior to pausing the service.

Question: How do I view my billing information?

Answer: Please login to your account. Once you are logged in, click the My Billing History link on the left. This section allows you view all billing history for a period of 1 year.

Question: How do I edit my contact information?

Answer: Please login to your account. Once you are logged in, click the My Info link on the left. This section allows you to change/update your general contact information, such as company name, phone number, email address, etc.

Question: How do I add/remove categories?

Answer: Please login to your account. Once you are logged in, click the My Categories link. This section allows you to add or remove categories that determine the type of leads that you receive. Add a check mark next to any category of your choice and click Update Categories.

Question: How do I edit my frequently asked questions/FAQ's?

Answer: Please login to your account. Once you are logged in, click the My Faqs link on the left. This section allows you to enter frequently asked questions about your business. Select your category and click Edit Answer. Submit the answers to the questions provided and click Save.

Question: How do I blackout dates that I am already booked?

Answer: Please login to your account. Once you are logged in, click the My Black Out Dates link on the left. This section allows you to black out any dates that you are unavailable to offer services. Click the date on the calendar provided. This will prevent you from receiving leads on that date.

Question: How do I cancel a leads account?

Answer: We miss you already!

To cancel, please submit a ticket at our help desk with the subject Cancel. Within the body of the ticket. please type the email address associated with the account and once we receive your request, you will be given cancellation instructions.

Terms of Service

ACCEPTANCE OF TERMS

1. Wed Match Inc Network provides its service to you, subject to the following Terms of Service (TOS), which may be updated without notice to you. To review the most current version of the TOS at anytime, go to: https://www.allwedding.com/tos.aspx. In addition, when using particular Wed Match Inc Network services, you shall be subject to any posted guidelines or rules applicable to such services that may be posted on occasion. All such guidelines or rules will be found here. Wed Match Inc Network also may offer other services that could be governed by different Terms of Services.